CONTACT US

Get in touch

Give us a call or email anytime, we endeavour to answer all enquiries within 24 hours on business days. We will be happy to answer your questions.

Address

Palmac Tools

10 Kidder Road, Unit 6

Chelmsford MA, 01824

Contact

support@palmac.net

+1 (978) 267-9763

Support Staff

Title

General Manager

Linda Poulin

lpoulin@blkcorp.com

978-455-0672x0010

Purchase Order Support

Miranda Johnson

blkorderdesk@blkcorp.com

978-455-0672x0114

Web Order Support

Jackie Scaramuzzo

support@palmac.net

+1 (978) 267-9763

Sales Representatives

Title

Shane Swift

MA West of I91, CT West I91

sswift@blkcorp.com

860.597.0687

Spencer Allen

ME, NH and VT

sallen@blkcorp.com

207.303.7302 

John Whelan

Air Tool Specialist

jwhelan@blkcorp.com

508-395-1101

Josh Tynan

MA East of I91, RI, CT East of I91

jtynan@blkcorp.com

978-259-2588

 

Frequently asked questions

Have questions? We’re here to help

How long does it take for my order to ship?

Shipping typically requires 7 to 14 business days, alongside processing and lead time, subject to variations based on the product and manufacturer.

What does awaiting fulfillment mean?

When your order is marked as Awaiting Fulfillment, it means that we have successfully processed your payment and your order is in our system, waiting to be packed and shipped. This is a standard status for all orders and does not indicate that an item is out of stock. Once your order has been picked, packed, and shipped, you will receive a tracking number via email. If you have any questions, feel free to contact our customer service team.

How do I return my product?

Before initiating a return, please obtain permission from our customer service department. It's crucial to retain all packaging and refrain from discarding boxes in case a return becomes necessary. For any alterations to your order information, kindly contact our customer service department at +1 (978) 267-9763.

 

Once approved simply ship the package back to our warehouse:

Palmac Tools

10 Kidder Road, Unit 6

Chelmsford, MA

01824