Shipping policy

Utilizing Your Shipping Account

Do you possess a shipping account with FEDEX or UPS? Connect with our Customer Service team via email or phone, or simply specify your FEDEX/UPS account number in the "Special Instructions" box during checkout. Note that FEDEX & UPS may request the billing address linked to your shipper account number.

 

Shipping to Your Business or Home

Shipping typically requires 7 to 14 business days, alongside processing and lead time, subject to variations based on the product and manufacturer. For deliveries to residences, an adult signature (ages 18+) is mandatory. Unattended deliveries will prompt the package's return to our facility.

 

Shipping to a Freight Forwarding Company

If your order is destined for a freight forwarding company, we exclusively accept payments via wire transfer. Please be advised that Palmac Tool Company relinquishes liability for any lost or damaged goods upon delivery to the specified freight forwarding entity.

 

Shipping to a Postal Store

Similarly, if your order is directed to a postal store, we solely accept payments via wire transfer. Palmac Tool Company assumes no responsibility for lost or damaged items following delivery to the designated postal store.

 

Shipping Methods

We regret to inform you that we do not offer next-day air delivery, as product availability varies and not all items are in stock. Kindly contact us at 978-455-0672 x 1211 to verify the item's availability. Upon approval, we can expedite the order for next-day delivery directly from the manufacturer.

 

Delivery Restrictions

Please note that our shipping services are exclusively available for destinations within United States. We appreciate your understanding in this matter.